FAQ'S
All Cullen & Noir fragrances can be purchased directly through our official website. Simply select your scent, add it to your cart, and proceed to secure checkout.
We accept major credit and debit cards, as well as secure online payment options. All transactions are encrypted to protect your privacy.
If your order has not yet been processed, please contact support@cullenandnoir.com as soon as possible. Once shipped, we cannot make changes or cancellations.
Orders are typically processed within 1–3 business days, and delivery takes 3–7 business days depending on your region.
Yes. International shipping is available. However, customs duties or import taxes may apply and are the responsibility of the customer.
Once your order ships, you’ll receive a tracking number by email so you can follow its journey.
For hygiene reasons, we cannot accept returns on opened or used items. Unopened products may be returned within 14 days of delivery for a refund or exchange.
If your item is damaged or incorrect, please contact us within 7 days of delivery. We’ll arrange a replacement or refund right away.
Keep your fragrance in a cool, dry place away from direct sunlight and heat. Proper care preserves the scent’s integrity and longevity.
Yes. Each scent is designed to transcend gender revealing itself uniquely on every wearer.
Absolutely. Cullen & Noir fragrances are crafted without animal testing
We believe that perfume should reveal, not mask, who you are. Each creation is designed to evoke emotion, blending mystery with modern luxury.
Visit our Meet the Founder and Our Story pages to discover the philosophy and artistry behind Cullen & Noir.
It’s our invitation to embrace mystery, emotion, and renewal to let every scent mark a new beginning.